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At EuroShop 2026, the world´s No. 1 Retail Trade Fair, KateMedia will be showcasing its self-service ordering solutions as part of the live demos at the Viva.com stand, the 1st Tech Bank in Europe for businesses.

During the event, we’ll showcase how KateMedia’s self-service solutions – our tabletop and kiosk ordering application – work seamlessly with Viva.com’s Tap on Any Device payment technology to deliver a modern, frictionless order & pay experience for hospitality and retail businesses.

What the joint solution delivers:

Experience live demos of real-world order & pay scenarios for hospitality and retail businesses operating across Europe.

📍 EuroShop 2026, Messe Düsseldorf

 📌 Viva.com 

📍 Hall 6 / Stand A42

When: 22–26 February 2026

Let’s talk about what the future of hospitality looks like – toge

The Changing Landscape of Hospitality Technology

The UK hospitality sector is at a pivotal moment. Costs are rising, labour shortages remain challenging, and guests are demanding quicker, frictionless experiences without compromising on service. To stay competitive, operators are accelerating their investment in digital solutions like self-service kiosks and table-ordering technology.

Yet, while the need to digitise has never been greater, many businesses are still tied to Capex-heavy kiosk models. These legacy approaches require operators to invest significant upfront capital in hardware, then manage separate software licences, integrations, and support contracts. The result? Slow rollouts, higher financial risk, and limited flexibility at a time when agility matters most.

Why Capex Kiosk Models Are Outdated

The traditional model of buying kiosk hardware outright may have made sense in a slower-moving market. But in today’s environment, it creates three big challenges for operators:

  1. Upfront strain on capital – Tying up large sums in hardware purchases, often before ROI is proven.
  2. Fragmented vendor management – Hardware suppliers and software providers work in silos, leaving operators to coordinate updates, support, and integrations.
  3. Slow speed to market – Rolling out updates, promotions, or new features often requires hardware swaps or lengthy IT interventions.

For operators under constant cost pressures, this approach creates a technology burden rather than a competitive advantage.

The SaaS Alternative: A Model Built for Agility

This is where SaaS-first kiosk models are changing the game. Instead of high Capex commitments, operators pay a predictable monthly subscription that covers hardware leasing, software, updates, and support. This Op-ex model means:

No upfront Capex strain – Easier budgeting and faster access to innovation.
Integrated solution – Hardware, software, and payments delivered as one.
Automatic updates – Features, UX enhancements, and compliance rolled out instantly.
API-first ecosystem – Seamless integrations with POS, CRM, and analytics.
Scalability – Trial in a single venue, then scale rapidly without procurement delays.

By aligning technology with operational realities, SaaS models empower operators to remain agile, competitive, and resilient.

Real-World Impact: Guest Experience and Operator Benefits

The difference between Capex and SaaS isn’t just financial, it’s operational.

Why This Matters Now

Hospitality is a sector of fine margins. Every percentage point of efficiency, every increase in guest spend, and every saving in labour hours counts. Operators can no longer afford to lock themselves into rigid, Capex-heavy kiosk rollouts that don’t evolve with their needs.

Instead, the future lies in flexible, subscription-based models that keep pace with guest expectations and industry challenges. Just as cloud computing reshaped IT, SaaS is reshaping digital transformation in hospitality.

Executive Takeaways for Hospitality Leaders

  1. Protect your capital – Shift from large Capex projects to predictable Op-ex subscriptions.
  2. Stay future-ready – SaaS platforms deliver continuous innovation without hardware refresh cycles.
  3. Simplify your tech stack – One partner for hardware, software, payments, and support reduces complexity and risk.
  4. Scale with confidence – Start small, learn fast, and expand quickly with minimal disruption.

Final Word

The hospitality industry is evolving fast, and digital guest experiences are no longer optional, they’re expected. The question is no longer if you should invest in kiosks, but how.

Capex models tie operators down with cost, risk, and rigidity. SaaS-first solutions, by contrast, unlock scalability, agility, and resilience. For UK hospitality leaders navigating inflation, rising costs, and shifting consumer behaviour, SaaS provides the flexibility needed to future-proof operations and deliver on guest expectations.

The time to rethink kiosks and embrace a SaaS-first strategy is now.

We’re excited to share that KateMedia is now a proud member of UKHospitality, the leading trade association representing the UK’s vibrant and diverse hospitality sector.

As a company committed to empowering restaurants, cafés, and hospitality venues with innovative order and pay solutions, we see this as a natural and strategic step forward. Our mission has always been about more than just technology — it’s about helping businesses thrive in an ever-changing environment.

🏛 Who Are UKHospitality?

UKHospitality is the authoritative voice for over 740 member companies, representing more than 130,000 venues across the UK — from bars, restaurants, hotels and coffee shops to contract caterers, visitor attractions, and self-catering accommodation. Members range from well-known brands to independent businesses and everything in between.

The organisation plays a critical role in campaigning for policies that support growth, jobs, and innovation in the sector. Through guidance, legal support, and engagement with government and media, UKHospitality champions issues such as:

Current members include major players like Wagamama, Mitchells & Butlers, PizzaExpress, Whitbread, and many more who are shaping the future of the industry.

🤝 Why We Joined

At KateMedia, we believe the best way to support the hospitality sector is not only through our technology—but also by being actively involved in the conversations shaping its future. Joining UKHospitality allows us to stay close to the heart of the industry, collaborate with like-minded innovators, and contribute meaningfully to shared challenges.

With rising labour costs, shifting customer expectations, and an ever-growing need for digital efficiency, hospitality businesses are under increasing pressure. Our Order & Pay solutions have already helped brands increase average order value by over 10%, improve operational flow, and increase labour efficiencies as well as create new revenue streams through screen advertising and loyalty integrations.

By aligning with UKHospitality, we gain access to vital industry insights and can ensure our technology roadmap continues to address real-world needs—from speed of service and staffing shortages to enhance guest satisfaction and spend.

🚀 Looking Ahead

We’re excited to take part in UKHospitality’s upcoming events, networking opportunities, and policy discussions—while supporting fellow members with solutions that are proven to work in fast-paced environments. We also look forward to sharing insights, data, and learnings from our work across the UK and Europe.

And the timing couldn’t be better — tomorrow marks UKHospitality’s Summer Conference, where our colleague Gemma Jones will be proudly representing KateMedia. We’re looking forward to hearing from industry leaders, diving into the big conversations shaping the future of hospitality, and connecting with brands who, like us, are committed to innovation and impact.

This membership is more than a badge—it’s a commitment to the sector we’re passionate about serving.

Let’s keep building a stronger, smarter hospitality future together.

We’re excited to officially announce our integration with Zonal, one of the UK’s most trusted POS providers—adding to our growing list of enterprise-level integrations and reinforcing our mission to deliver the most seamless, guest-focused technology solutions in hospitality.

As one of the leading technology partners in the sector, Zonal’s reputation for innovation, reliability, and support is unmatched. This new integration enables Zonal customers to unlock the full power of Kate Media’s Simple Order & Pay Solutions, helping venues drive revenue, streamline operations, and exceed guest expectations.

What This Integration Means for Operators

For Zonal clients, this collaboration means:

Built for Enterprise, Scaled for Success

Our integration with Zonal adds further weight to Kate Media’s enterprise credentials, joining the ranks of other industry leaders like Oracle Simphony, Syrve, Access Group, 3S-POS, and Deliverect. This positions us uniquely in the market as the only hospitality tech company delivering end-to-end order and pay technology that integrates at an enterprise level, with proven returns on efficiency, AOV, and guest satisfaction.

Whether you’re a national restaurant group or a growing multi-site operator, this partnership gives you access to technology that not only works—but scales.

What’s Next?

This is just the beginning. We’re already working with operators powered by Zonal to roll out live pilots across the UK, and we welcome further conversations with forward-thinking brands who want to be part of the next wave of hospitality innovation.

If you’re ready to transform your guest journey with integrated, data-driven technology—get in touch. Let’s build the future of hospitality together.

We are excited to announce our official partnership with Oracle, a collaboration that enables KateMedia to seamlessly integrate with Oracle Simphony POS and published on Marketplace. This strategic alliance positions us to serve hospitality and restaurant businesses worldwide, delivering cutting-edge solutions that optimise efficiency, enhance customer engagement, and drive revenue growth.

A New Era of Digital Transformation in Hospitality

The hospitality industry is evolving rapidly, and technology plays a crucial role in meeting the ever-growing expectations of customers. With this partnership, KateMedia is now fully equipped to provide hospitality and restaurant operators with advanced, user-friendly, and highly secure solutions that streamline ordering, entertainment, and payment processes.

Seamless Integration with Oracle Simphony POS

Oracle Simphony POS is one of the most trusted and widely used point-of-sale systems in the hospitality industry. By integrating our ‘Order, Play, and Pay’ solutions with Oracle Simphony, we empower businesses to:

Our Commitment to Security and Innovation

Security and scalability are at the core of our solutions. As a PCI DSS-certified company, KateMedia ensures that user data is protected with the highest security standards. Our scalable technology is designed to adapt to businesses of all sizes, ensuring optimal performance even in high-demand environments.

What This Means for Hospitality & Restaurant Brands

With KateMedia’s Oracle Simphony POS integration, hospitality and restaurant brands now have access to:

Looking Ahead

This partnership marks a significant milestone in KateMedia’s mission to revolutionise the hospitality and restaurant industry through seamless digital experiences. We are excited about the opportunities this collaboration brings and look forward to working with businesses globally to enhance guest satisfaction and operational success.

For more information on how KateMedia’s solutions can transform your business, contact us tod

As the cherry on top, We are thrilled to introduce our full range of self-service devices, now available for order! Our kiosks can be mounted on a standalone stand or securely attached to surfaces with a dedicated bracket—offering flexibility for any business setup.
Here’s our current lineup:
✅ Kate Tabletop – Compact S-size
✅ Kate Kiosk L – 15-inch screen
✅ Kate Kiosk XL – 22-inch screen
All our devices come with a pre-installed system and integrated payments powered by Viva.com, making them ready to optimize your business from day one!

At Kate Media, our mission has always been to optimise restaurant operations by providing innovative technology that adapts to the ever-evolving needs of the hospitality industry. We understand that speed, efficiency, and customer satisfaction are at the heart of every successful restaurant, and our latest product launch is designed to enhance all three.

To further expand our impact and help restaurants improve their operations, our team of talented engineers has developed an essential addition to our product lineup – the Kate Self-Service Kiosk. These kiosks are designed to streamline ordering, enhance guest experience, and boost revenue, all while seamlessly integrating into existing restaurant ecosystems.

The Power of Self-Service in Hospitality

Self-service technology is rapidly transforming the hospitality sector, with leading brands like German Doner Kebab, Subway and Black Sheep Coffee  already experiencing significant success with kiosks. Reports have shown that self-service kiosks can increase average order values by up to 30%, as customers tend to spend more when presented with personalised recommendations, upsell options, and a frictionless ordering process.

By reducing wait times and improving order accuracy, kiosks not only enhance customer experience but also optimise operational efficiency by allowing staff to focus on hospitality rather than transactional tasks. In an industry where labor shortages and rising costs present ongoing challenges, self-service kiosks offer a scalable, cost-effective solution for restaurants of all sizes.

Introducing Kate Media’s Self-Service Kiosks

To meet the growing demand for smart, integrated self-service technology, Kate Media has introduced the Kate Self-Service Kiosk, available in 15’’ and 22’’ Android versions. These kiosks are designed with both functionality and aesthetics in mind, ensuring they complement any restaurant environment while delivering an intuitive and engaging ordering experience.

Key Features & Benefits

✅ Built-in NFC Reader – Supports seamless contactless payments, enabling quick and secure transactions for guests.

✅ Built-in QR/Barcode Scanner – No additional attachments required, a truly all-in-one solution.

✅ Built-in LED Status Light – Let staff know easily the status of your kiosk with built in LED status lights, perfect for any environment

✅ Fully Compatible with Leading POS Systems – Our kiosks integrate with a wide range of POS providers, including Dotypos, Access Hospitality, Deliverect, Syrve, and Oracle Hospitality, ensuring smooth operations without disrupting existing workflows.

✅ SoftPOS Integration from Viva.com – Enables businesses to accept payments directly through software, eliminating the need for additional hardware while providing a secure, modern payment solution.

✅ Easy to Install & Configure – Our self-service kiosks are designed to be installed quickly and effortlessly, minimising downtime and allowing businesses to start benefiting from them immediately.

✅ Enhanced Customer Experience –Recommendations and visually appealing menu displays help increase customer engagement, boost upselling opportunities, and improve order accuracy.

Beyond Hardware: Our Kiosk-as-a-Service Model

At Kate Media, we believe that a kiosk is more than just a screen – it’s an intelligent tool that transforms the customer experience. That’s why we don’t just sell kiosks as standalone hardware; instead, we offer a flexible, subscription-based Kiosk-as-a-Service (KaaS) model.

With Kiosk-as-a-Service, businesses no longer need to worry about hefty upfront technology investments. Instead, they can rent our kiosks as part of a monthly subscription, gaining access to cutting-edge technology without the financial burden of purchasing equipment outright. This model ensures affordability, scalability, and peace of mind for restaurant operators looking to future-proof their business.

End-to-End Support & Seamless Integration

Our dedicated team handles every aspect of implementation, from installation and configuration to 24/7 support, ensuring that your kiosk runs smoothly at all times. Whether it’s troubleshooting a technical issue or optimising your setup, we’re committed to delivering an uninterrupted, hassle-free experience for our clients.

Available Now – Get Started Today

The Kate Self-Service Kiosk is now available to businesses looking to enhance their operations with cutting-edge self-service technology. Whether you’re a quick-service restaurant, café, or casual dining chain, our solution is designed to boost efficiency, increase sales, and improve the customer journey.Want to see the KATE Kiosk in action? Let’s book a demo and explore how self-service technology can transform your business.